Privacy policy

Privacy Policy

Gutsake (“we”, “our”, “us”) values your trust. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [www.gutsake.com] and purchase our products.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

b) Payment Information

  • Transaction details

  • Payment method (processed securely via third-party payment gateways)

Note: We do not store or process your debit/credit card, UPI, or net banking details directly.

c) Technical & Usage Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and interaction data

d) Marketing & Communication Data

  • Preferences for receiving offers and updates

  • Responses to ads and campaigns

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Manage payments and refunds

  • Provide customer support

  • Improve our products, website, and user experience

  • Send order updates, promotional offers, and product launches

  • Analyze website traffic and marketing performance

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Understand user behavior

  • Measure ad performance

We use tools such as:

  • Google Analytics

  • Meta (Facebook & Instagram Ads)

  • CRM tools for customer communication

You can control cookies through your browser settings.

4. Sharing of Information

We may share your information with:

  • Payment gateway providers

  • Delivery and logistics partners

  • Marketing and analytics platforms

  • CRM and customer support tools

All third parties are contractually obligated to protect your data and use it only for agreed purposes.

5. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or disclosure.

However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfil orders

  • Comply with legal and regulatory requirements

  • Resolve disputes

7. Your Rights (India)

You have the right to:

  • Access your personal information

  • Request correction or deletion

  • Withdraw marketing consent at any time

To exercise these rights, email us at [support@gutsake.com].

8. Children’s Privacy

Gutsake products and website are not intended for individuals below 18 years of age. We do not knowingly collect personal data from children.

9. Compliance With Indian Laws

This Privacy Policy is governed by:

  • Information Technology Act, 2000

  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

10. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

For questions or concerns regarding this Privacy Policy, contact:

Gutsake
Email: 4gutsake@gmail.com
Phone Number: +91-917545505
Address: 

Rachana Rutuparna Apartment, Q-11, RPTS Rd, near IT networkzz, Laxminagar, Nagpur, Maharashtra 440022